Privacy Policy

At Enlighten Sauna, your privacy is a top priority. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you use our website and services.

What Information Do We Collect?

We collect information from you when you:

• Register on our site
• Place an order
• Subscribe to our newsletter
• Fill out a form

When ordering or registering on our site, as appropriate, you may be asked to enter:

• Your name
• Email address
• Mailing address
• Phone number

You may, however, visit our site anonymously.

Messaging Privacy

Enlighten Sauna collects your phone number to enhance your experience by sending updates about our products and services. We respect your communication preferences and only send messages when:

• You have provided prior notice and explicit consent.
• The messages are relevant to your interests, such as order updates or exclusive offers.

We do not share your phone number with third parties for marketing purposes. You can opt out of receiving messages at any time by replying "STOP" to any SMS or contacting us at help@enlightensauna.com.

What Do We Use Your Information For?

The information we collect may be used in the following ways:

1. To personalize your experience
   Helps us better respond to your individual needs.
2. To improve our website
   Allows us to refine our website offerings based on user feedback.
3. To improve customer service
   Enables us to respond effectively to customer requests and support needs.
4. To process transactions
   Ensures your information is used exclusively for delivering the requested product or service.
5. To administer site features
   Includes contests, promotions, surveys, or other activities.
6. To send periodic emails or SMS updates
   Keeps you informed about your orders, company news, or related products/services.

Note: You can unsubscribe from future emails using detailed instructions provided in each communication.

How Do We Protect Your Information?

We implement a variety of robust security measures to maintain the safety of your personal data:

• Use of secure servers.
• Transmission of sensitive information via Secure Socket Layer (SSL) technology.
• Encryption of data in our payment gateway provider's database, accessible only to authorized personnel.

Do We Use Cookies?

Yes, cookies are used to:

• Remember items in your shopping cart.
• Save preferences for future visits.
• Track advertisements and website interactions for better functionality.

You can disable cookies through your browser settings if preferred, though some site features may be affected.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except:

• Trusted third parties who assist in operating our website or servicing you, bound by confidentiality agreements.
• When required by law, to enforce site policies, or to protect rights, property, or safety.

Non-personally identifiable visitor information may be used for marketing or advertising.

Third-Party Links

Occasionally, third-party products or services may be featured on our website. These external sites operate under their own privacy policies, and we hold no responsibility for their content or activities. Feedback about these sites is welcome to ensure our users' safety.

Online Privacy Policy Only

This policy applies exclusively to information collected online, not offline.

Your Consent

By using our site, you consent to this privacy policy.

Changes to This Policy

Enlighten Sauna reserves the right to update this Privacy Policy. Changes will be posted on our homepage at www.enlightensauna.com. If any substantial changes occur, you will be notified via email and have the option to accept or withdraw your consent regarding the new terms.

Acceptance of Terms

By continuing to use our website, you accept the terms of this Privacy Policy. If you disagree, please refrain from using our site. Your continued use after updates signifies your acceptance of these changes.

For questions or concerns, feel free to contact us at help@enlightensauna.com. Thank you for trusting Enlighten Sauna with your personal information.